Privacy Policy

Last Updated: October 2025

At The Food Sutra Company, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

• Personal details (name, email, phone number, billing and shipping address)

• Payment information (processed securely through Razorpay or other integrated gateways — we do not store card details)

• Order and transaction details

• Communication data shared through contact forms

We do not collect information for newsletters or share data with third parties.

2. How We Use Your Information

Your data is used to:

• Process and deliver orders

• Communicate order updates and respond to queries

• Improve our products, services, and customer experience

• Comply with applicable legal requirements

3. Data Security

We use secure servers and encryption to protect your personal information. Payment transactions are handled through trusted, PCI-DSS compliant gateways (e.g., Razorpay).

4. Cookies

We may use cookies to enhance your browsing experience, but no personally identifiable data is stored through them.

5. Your Consent

By using our website, you consent to the collection and use of your information as described in this policy.

6. Updates to This Policy

This policy may be updated periodically to reflect operational or legal changes.

For privacy-related concerns or data requests:
📧 contact@masalasutra.in
📞 +91 9560604840